Updated: 17 December 2025

What happens if one of my employees is in an area with no cell data service and no Wi-Fi?

WagePunch is designed to allow employees to clock in and clock out even when no internet connection is available. If an employee clocks in or out while offline, the app will display a warning indicating that the punch is being cached. The cached punch will automatically be transmitted once an internet connection is restored.

To ensure reliable use, employees should remain logged into the app at all times. Logging in requires an active internet connection and is not supported while offline. If your employees regularly work in areas with spotty or unreliable connectivity, please make sure they stay logged in to the app before entering those areas.